Privacy Policy

Last Updated: January 30, 2026

Overview

Holy Impact Media ("we," "us," "our") provides church growth systems for Christian churches. This Privacy Policy explains how we collect, use, and protect information when you interact with churches using our systems.

Information We Collect

When You Visit a Church Using Our Systems

Contact Information

  • First name and last name
  • Phone number
  • Email address (optional)
  • Church name and location

How It's Collected

  • QR code scans
  • Mobile connection forms
  • Kids check-in systems
  • Manual entry by church staff

Usage Data

  • Message delivery status
  • Reply interactions
  • Opt-out requests
  • Engagement metrics (for churches only, not shared)

How We Use Your Information

Primary Purpose: Facilitate pastoral care and spiritual support from the church you visited.

Specific Uses

  1. Send welcome messages from the church
  2. Enable follow-up invitations from church staff/volunteers
  3. Deliver event notifications and church updates
  4. Provide baptism pathway information
  5. Maintain conversation history for context in two-way messaging

We NEVER

  • Sell your phone number to third parties
  • Rent your data for marketing purposes
  • Share your information with other churches (without your explicit consent)
  • Use your data for commercial advertising

Data Sharing & Third Parties

With Whom We Share Your Data

1. The Church You Visited

Your data is shared with the church you voluntarily visited. They own the relationship with you.

2. Twilio (SMS Provider)

We use Twilio to deliver text messages. Twilio processes your phone number solely for message delivery. Twilio Privacy Policy

3. Supabase (Database Provider)

We store your data in Supabase, our secure database provider. Supabase Privacy Policy

We Do NOT Share With

  • Marketing companies
  • Data brokers
  • Advertising platforms (except internal church analytics)
  • Other churches (unless you visit multiple churches)

Data Retention

How Long We Keep Your Data

  • Active engagement: As long as you're interacting with the church
  • Opted-out: Marked as opted-out indefinitely (to honor your opt-out)
  • Inactive: After 2 years of no engagement, data may be archived or deleted

You Can Request

Data Security

Security Measures

  • SSL/TLS encryption for data transmission
  • SOC 2 compliant database hosting (Supabase)
  • Role-based access controls (only authorized church staff can view your data)
  • Regular security audits and updates
  • Secure API authentication

Your Responsibility

  • Keep your phone secure (anyone with access to your phone can read messages)
  • Report suspicious messages to the church or us immediately

Your Rights & Choices

Opt-Out

Reply STOP to any message to unsubscribe from that church's SMS communications.

Access Your Data

Email privacy@holyimpactmedia.com to request a copy of your data.

Correct Your Data

Contact the church directly or email us to update incorrect information.

Delete Your Data

Email privacy@holyimpactmedia.com to request deletion (subject to legal requirements).

File a Complaint

If you believe your data has been misused, email privacy@holyimpactmedia.com or contact the FTC.

Children's Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If a parent/guardian provides their child's information during kids check-in, the parent's phone number is used for communication (not the child's).

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted at this URL with an updated "Last Updated" date. Continued use of SMS services after changes constitutes acceptance.

Contact Us

Questions about your privacy?

Holy Impact Media

Cypress, Texas

Email: privacy@holyimpactmedia.com

Phone: (561) 708-3536

Website: https://holyimpactmedia.com


Data Protection Inquiries: privacy@holyimpactmedia.com

General Support: support@holyimpactmedia.com